How to Build Lasting Brand Loyalty and Trust With Gen Z | Entrepreneur
Briefly

Understanding the challenges of connecting with a certain generation is crucial for a successful marketing strategy. Gen Z spends a significant amount of time online, with an average screen time reaching 49 hours per week, making choosing the proper communication channels essential. However, standing out becomes increasingly difficult amidst the saturation of these platforms. Prioritizing authenticity in content and communication is vital because it evokes emotion and sticks in the audience's mind.
Companies engaging in activities such as supporting the less fortunate or collaborating with charitable foundations resonate deeply with Gen Z. However, these actions must be consistent. One-off campaigns may be perceived as insincere, potentially eliciting negative reactions from the audience.
Grabbing Gen Z's attention is a constant battle. This skeptical audience craves genuine interaction, so fostering a two-way dialogue is key. Actively engaging with questions, polls, and comments in the comment section is essential for building trust.
By incorporating user-generated content, brands tap into the power of natural, unfiltered perspectives from their community. This resonates with Gen Z's preference for relatable content and builds trust by showing the brand through a customer's lens.
Read at Entrepreneur
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