To reverse these trends, well-intentioned employers have invested heavily in health benefits and wellness tools, yet nearly half of U.S. employees have difficulty understanding their health benefits, and only two-thirds are confident they're taking advantage of those benefits.
Even with resources like high-tech health claims analysis and low-tech methods like flyers, America's workforce isn't getting healthier, and employers struggle to engage those most in need. Many unwell individuals fall through the cracks.
Amid healthcare challenges, a national pilot program found success in connecting with employees by simply asking them how they feel via text messages. This engaging approach proved more effective than more complex strategies.
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