The disruption of UniSuper services was caused by a combination of rare issues at Google Cloud that resulted in an inadvertent misconfiguration during the provisioning of UniSuper's Private Cloud, which triggered a previously unknown software bug that impacted UniSuper's systems.
Shoveling a company's workloads and data into the cloud is not necessarily a panacea for every outage. Just ask OVH customers who suddenly realized that perhaps they ought to have paid a little more attention to their backups after one of the company's datacenters went up in flames in 2021.
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