Frustrated by the train doors not opening, around 100 passengers evacuated themselves through the doors and windows. Some passengers broke them, partially damaging the train and causing minor injuries.
The investigation by the Rail Accident Investigation Branch (RAIB), revealed that passengers' fear and subsequent behaviour resulted from their perception of substantial fire risk and lack of timely and communication or action from the London Underground staff.
The report noted that this incident is similar to a previous train disturbance at Holland Park station, where passengers forcefully escaped in 2013 after the doors were not opened in case passengers climbed onto the live tracks as the train was not fully in the station.
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